Layerdock vs BugHerd
How this comparison was made
Both sets of prices were read off each vendor’s own pricing page on — not from a directory or another roundup, which are routinely months stale.
Layerdock makes one of these two tools. The section naming where BugHerd is the better choice is real and is not a softened weakness — if it fits your work better, buy it.
BugHerd if you want the review tool to also be your task board and you are willing to pay per member for it. Layerdock if you want console and network data attached to every pin without asking the client for it.
BugHerd vs Layerdock at a glance
| BugHerd | Layerdock | |
|---|---|---|
| Entry price | $50/mo (5 members) | $19/mo (per workspace) |
| Extra team members | +$8/mo each | Included — 7 on Pro, 20 on Agency |
| Client reviewers | Unlimited, free | Unlimited, free |
| Console + network capture | Browser & OS metadata only | Full bundle on Agency ($49/mo) |
| Built-in task board | Yes | No — pushes to your tracker |
| Projects at entry tier | Unlimited | 5 docks (unlimited on Agency) |
| Install | Extension or JS snippet | Extension |
BugHerd is the established name in visual website feedback and the tool most agencies in this category have either used or evaluated. Reviewers pin comments onto the live site and each pin arrives carrying browser, OS and selector metadata. The reason teams stay on it is the built-in kanban board: feedback becomes a task you triage and assign inside BugHerd itself, with no export step.
That is the real decision. If you want one product to be both the review surface and the project tracker, BugHerd does that natively and Layerdock does not — Layerdock assumes the tracker you already use and pushes feedback into Slack, Linear, GitHub, Jira, Trello or ClickUp.
Where the two diverge sharply is what a pin carries. BugHerd records browser and OS metadata; Layerdock records the exact DOM element, a screenshot, the page’s console errors and any failed or slow network requests from that moment. The difference shows up when a client reports something intermittent — with the console bundle attached, the developer often does not need to reproduce it at all. On Layerdock that bundle sits on the $49/mo Agency plan, not the $19 entry plan, which is worth knowing before comparing entry prices.
The pricing models differ more than the headline numbers suggest. BugHerd Standard is $50/mo for 5 members with unlimited projects, Studio $80/mo for 10 and Premium $150/mo for 25, with extra members at $8/mo. Layerdock is priced per workspace: $19/mo Pro or $49/mo Agency, with unlimited client reviewers on every tier. On a small team with many projects BugHerd may well be the better deal; as the team grows, the per-member line is what moves.
When BugHerd is the better choice
- A genuine built-in kanban board. Feedback becomes a task you triage and assign without exporting it anywhere — most competitors, Layerdock included, expect you to push to Slack, Linear, Jira or GitHub instead.
- The deepest integration catalogue and the longest track record with agencies in this category. If a third-party review or a case study for your exact workflow matters to you, BugHerd has far more of both.
- Unlimited projects from the entry tier, where Layerdock caps Pro at 5 docks and only removes the cap on the $49 Agency plan.
When Layerdock is the better choice
- Console errors and network requests are captured on every pin automatically. BugHerd attaches browser and OS metadata but not full console output, so reproducing the bug still falls to whoever picks up the ticket.
- Pricing is per workspace, not per member. BugHerd is $50/mo for 5 members and $8/mo for each one after that; Layerdock is $19/mo for the workspace, with unlimited client reviewers on every tier.
- Pins stay anchored to their element through a redeploy, and a dock holds multiple build layers — so staging feedback and last week’s release stay in separate threads rather than one scrambled list.
Layerdock pricing
$19/mo — Pro — per workspace, unlimited reviewers, 5 docks
$49/mo — Agency — unlimited docks, console + network diagnostics
Console and network diagnostics are on the Agency plan, not the entry plan. Compare that tier, not the headline price, if diagnostics are what you are buying. See full pricing.
Common questions
Is Layerdock cheaper than BugHerd?
At the entry tier, yes — $19/mo per workspace against $50/mo for 5 members. But it is not a like-for-like comparison: BugHerd gives you unlimited projects at that price where Layerdock Pro caps you at 5 docks, and Layerdock’s console and network diagnostics are on the $49/mo Agency plan. Compare $49 to $50 if diagnostics are what you are buying.
Does BugHerd capture console errors?
BugHerd attaches browser and OS metadata to each pin, not full console output or network requests. If a developer needs the JavaScript errors that fired when the client hit the bug, that is the gap Layerdock’s Agency plan fills.
Can I use either tool on a client site I cannot deploy to?
Yes, both. BugHerd offers an extension as well as a JS snippet, and Layerdock is extension-only, so neither needs deploy access. This is where both differ from widget-only tools like Marker.io and Feedbucket, which require a script tag on the page.
Do clients need an account to leave feedback?
No, on either tool. BugHerd’s client reviewers are unlimited and free on every tier, and Layerdock reviewers open a share link and install the extension once without creating an account. Both charge for team members rather than for reviewers.
Other comparisons
- Layerdock vs Marker.io — from $39/mo
- Layerdock vs MarkUp.io — from $79/mo
- Layerdock vs Userback — from $39/mo
Want the whole category rather than one head-to-head? Compare 17 website feedback tools, read what a dock is, or go straight to pricing.