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Terms of Service

Last updated: June 10, 2026

1. Acceptance of Terms

By accessing or using Layerdock ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms at any time, and continued use constitutes acceptance of the updated terms.

2. Description of Service

Layerdock provides a web-based platform for collecting, managing, and collaborating on visual feedback for websites and digital projects. The Service includes screenshot annotation, video comments, project management, team collaboration, and related features as described on our website.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate, current, and complete information during the registration process.

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

4. Subscriptions and Billing

Paid plans are billed in advance on a monthly or annual basis depending on your selected billing cycle. All fees are non-refundable except as expressly stated in our Refund Policy.

We use Paddle to process payments. Paddle is the merchant of record for your purchase: it is the seller named on your receipt, and it collects and remits any applicable VAT or sales tax. Your payment information is handled directly by Paddle and is never stored on our servers. You agree to provide valid and current payment information.

If your payment fails, we will attempt to notify you and retry the charge. After repeated failures, your account may be downgraded to the free plan or suspended.

5. Cancellation and Refunds

You may cancel your subscription at any time from your billing settings. Upon cancellation, your access continues until the end of the current billing period. We do not provide prorated refunds for partial billing periods.

We offer a 14-day money-back guarantee for new paid subscriptions. Contact us at support@layerdock.io within 14 days of your initial payment to request a full refund. Our Refund Policy sets out the full details, including how renewals are treated and how long a refund takes to reach you.

6. Acceptable Use

You agree not to use the Service to:

  • Upload or share content that is illegal, harmful, or violates third-party rights
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to send spam or malicious communications
  • Reverse engineer, decompile, or extract source code from the Service
  • Use automated scripts or bots to interact with the Service without authorization

7. Intellectual Property

You retain all rights to the content you upload to Layerdock. By uploading content, you grant us a limited license to store, display, and process that content solely for the purpose of providing the Service to you.

The Layerdock name, logo, and interface design are our intellectual property. You may not reproduce, modify, or create derivative works without our written permission.

8. Limitation of Liability

Layerdock is provided "as is" without warranty of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may terminate your account at any time by contacting us. Upon termination, your data will be deleted in accordance with our Privacy Policy.

10. Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of San Francisco County, California.

11. Contact

For questions about these terms, contact us at legal@layerdock.io.

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