Website feedback tool pricing compared
The sticker price is rarely the bill. A tool that looks cheap per seat grows with your team, and one that looks cheap per workspace can cap your projects. Every price below comes from the vendor’s own pricing page, read 21 September 2026, and three team shapes are costed from those prices. Where the data has no number, we say so.
Prices at a glance, by entry price
Entry prices run from the low teens to the high double digits per month, and the unit changes from row to row: some are per seat, some per workspace, and a few are quoted for annual billing. Read the note column before the price column. Euro and dollar prices are shown as published, not converted. Rows follow published entry price, with Layerdock in its place.
| Tool | Entry price | What the entry plan covers | Job |
|---|---|---|---|
| Ybug | €13/mo | 3 members, 3 projects | Live-site client review |
| Jam.dev | $14/creator/mo | Billed yearly, 50 creator seats | Developer bug capture |
| Ruttl | $18/user/mo | Unlimited projects, unlimited guests | Live-site client review |
| Layerdock | $19/mo | Per workspace, unlimited reviewers | Live-site client review |
| SureFeedback | $25/mo | 5 sites, 5 mockups ($199 first year) | Live-site client review |
| Pastel | $35/mo | 2 users, 3 canvases | Live-site client review |
| Marker.io | $39/mo | 3 users, billed annually ($59 monthly) | Live-site client review |
| Userback | $39/mo | 5 seats, 5 projects ($29 annually) | Live-site client review |
| PageProofer | $39/mo | 5 users, unlimited sites ($390/yr) | Live-site client review |
| Feedbucket | $49/mo | 2 members, unlimited projects ($39 annually) | Live-site client review |
| BugHerd | $50/mo | 5 members, unlimited projects | Live-site client review |
| Bird Eats Bug | $50/mo | 5 members, unlimited recordings | Developer bug capture |
| Atarim | $67/mo | 5,000 credits, up to 100 seats | Live-site client review |
| MarkUp.io | $79/mo | Unlimited users, 1 workspace, 50 MarkUps/mo | Multi-format review |
| zipBoard | $99/mo | 20 assets, 1GB storage | Multi-format review |
| Usersnap | Not published | Not published | Live-site client review |
Verified 21 September 2026. Layerdock’s full ladder: Free at $0, $19/mo Pro ($15/mo billed yearly) and $69/mo Agency ($59/mo billed yearly). For what each tool is good at, the full website feedback tools comparison covers it. This page only asks what you will pay.
Per-seat vs per-workspace: why the price moves
Per-seat tools multiply their price by the number of people who report or manage feedback. Per-workspace tools charge one price however many people join, but cap projects or sites instead. Neither is cheaper in general: seat-priced tools win while your team is small, and workspace-priced tools win once headcount grows.
The costs below use each tool’s entry plan only. Outside reviewers are treated as free guests, which is how most live-site tools handle clients, but check that for any tool whose note above does not say so.
| Entry plan, per month | Solo freelancer1 seat, 4 client sites, 1 outside reviewer per site | 3-person agency3 seats, 10 client sites, 2 outside reviewers per site | 12-person team12 seats, 10 sites, 2 outside reviewers per site |
|---|---|---|---|
| Ybug | Over the entry project capEntry plan covers 3; next tier not in our data | Over the entry project capEntry plan covers 3; next tier not in our data | Over the entry seat capEntry plan covers 3; extra-seat price not in our data |
| Jam.dev | $141 x $14, per seat | $423 x $14, per seat | $16812 x $14, per seat |
| Ruttl | $181 x $18, per seat | $543 x $18, per seat | $21612 x $18, per seat |
| Layerdock | $19Pro, or $15/mo billed yearly | $69Agency, or $59/mo billed yearly | $69Agency, or $59/mo billed yearly |
| SureFeedback | $25Seat cap not in our data | $25Seat cap not in our data | $25Seat cap not in our data |
| Pastel | Over the entry project capEntry plan covers 3; next tier not in our data | Over the entry seat capEntry plan covers 2; extra-seat price not in our data | Over the entry seat capEntry plan covers 2; extra-seat price not in our data |
| Marker.io | $39Project cap not in our data | $39Project cap not in our data | Over the entry seat capEntry plan covers 3; extra-seat price not in our data |
| Userback | $39Flat for the workspace | Over the entry project capEntry plan covers 5; next tier not in our data | Over the entry seat capEntry plan covers 5; extra-seat price not in our data |
| PageProofer | $39Flat for the workspace | $39Flat for the workspace | Over the entry seat capEntry plan covers 5; extra-seat price not in our data |
| Feedbucket | $49Flat for the workspace | Over the entry seat capEntry plan covers 2; extra-seat price not in our data | Over the entry seat capEntry plan covers 2; extra-seat price not in our data |
| BugHerd | $50Flat for the workspace | $50Flat for the workspace | Over the entry seat capEntry plan covers 5; extra-seat price not in our data |
| Bird Eats Bug | $50Project cap not in our data | $50Project cap not in our data | Over the entry seat capEntry plan covers 5; extra-seat price not in our data |
| Atarim | From $67Metered by usage, not seats: cost depends on volume | From $67Metered by usage, not seats: cost depends on volume | From $67Metered by usage, not seats: cost depends on volume |
| MarkUp.io | From $79Metered by usage, not seats: cost depends on volume | From $79Metered by usage, not seats: cost depends on volume | From $79Metered by usage, not seats: cost depends on volume |
| zipBoard | From $99Metered by usage, not seats: cost depends on volume | From $99Metered by usage, not seats: cost depends on volume | From $99Metered by usage, not seats: cost depends on volume |
| Usersnap | No published price | No published price | No published price |
A bold price means the entry plan fits and the cost is computed from the data. Anything else is a gap we will not paper over: an over-cap cell means the entry plan is too small, and the vendor’s own pricing page has the next tier. Usersnap does not publish prices, and Simple Commenter could not be read off a vendor page, so neither is costed.
What is gated behind the entry price
The entry price often buys the review surface and little else. The limits that bite are seat caps, project caps, the tier where console and network capture starts, and whether you get a trial or a permanent free plan. They separate a plan you outgrow in a month from one you keep.
- Seat caps are in the note column above and are the first limit an agency hits. The 12-person column shows how many entry plans are too small.
- Project and site caps decide whether ten client sites fit. Some plans cap them; others are unlimited from the entry tier.
- Console and network capture sits above the entry plan on some tools. On Layerdock it is on the Agency plan, not Pro (see how diagnostics capture works). The roundup entries for Ybug and Marker.io name the tier where theirs starts.
- Trial or free plan: 8 of the 16 tools priced here offer a trial only, with no permanent free plan.
Cheapest by job
The lowest entry price differs by job, and the cheapest tool for one job is often useless for another. Below is the lowest published entry price in each group, computed from the same data as the tables. It is the lowest sticker price, not a recommendation.
- Live-site client review: Ybug at €13/mo (3 members, 3 projects). Small teams who want console and network capture on a genuinely cheap plan and can work in euros.
- Developer bug capture: Jam.dev at $14/creator/mo (Billed yearly, 50 creator seats). Internal engineering and QA teams filing bugs to each other, not clients reviewing a build.
- Multi-format review: MarkUp.io at $79/mo (Unlimited users, 1 workspace, 50 MarkUps/mo). Creative teams reviewing mixed deliverables: designs, PDFs and video alongside websites.
Layerdock is not the cheapest in the live-site group; the table shows who is lower at entry. Where it can come out lower is a growing team on the Agency plan, where the price does not move with headcount. To see how two specific tools trade off, use the head-to-head comparisons or the per-vendor alternatives lists.
Free plans compared
8 of the 16tools here keep a permanent free plan; the rest offer a time-limited trial. Free plans are built to be outgrown, so read the cap, not the word “free”: one user and one project suits a trial run on a real client and little else.
| Tool | Permanent free plan |
|---|---|
| Ybug | 1 member, 1 project, 50 screenshots a month |
| Jam.dev | 30 captures and 5 recording links a month |
| Ruttl | 5 users, 1 project, 5 pages |
| Layerdock | 1 user, 2 docks, 35 feedback items a month, unlimited reviewers |
| Pastel | 1 user, 1 active canvas |
| Userback | 2 seats, 2 projects, 7-day retention |
| Bird Eats Bug | 15 uploads a month |
| Atarim | 200 one-time credits, 1 site |
Layerdock’s paid plans start with a 14-day trial (card required). To try the review flow with no account at all, paste a URL into an anonymous review link.
Questions to ask before you buy
Most pricing surprises come from the same six questions that nobody asks until the first invoice. Put them to any vendor, including us, and get the answers from the pricing page or in writing.
- Is the price per seat, per workspace, or metered by credits or uploads?
- Is the listed price billed annually, and what is it month to month?
- How many projects or sites does the entry plan cover, and what does the next tier cost?
- Do outside reviewers count as seats, or are they free and unlimited?
- Which tier includes console and network capture, and is it the plan you are pricing?
- Is there a permanent free plan or a card-required trial, and what happens when it ends?
If the cost is settled and the question is which tool fits your work, the guide to client feedback tools for web development is the next read.
Prices verified 21 September 2026from each vendor’s own pricing page, and they change; check the vendor before you buy. Start on the Layerdock free plan.