Usersnap pricing
Usersnap’s Starter plan is €49 a month ($59) for 2 seats and 2 projects. Growth, at €129 ($159), is the first plan with unlimited seats, so any team of three or more starts there. Yearly billing brings those to €39 and €99 a month.
Every figure on this page was read off Usersnap’s own pricing page on . Prices change; check that page before you buy. Layerdock is a competing product, and this page says so where it matters.
Usersnap plans and prices
| Plan | Billed monthly | Billed yearly | Includes |
|---|---|---|---|
| Starter | €49 / $59 | €39 / $49 | 2 seats, 2 projects, 100,000 page views |
| Growth | €129 / $159 | €99 / $129 | Unlimited seats, 10 projects, 500,000 page views |
| Professional | €219 / $259 | €179 / $209 | Unlimited seats, 20 projects, 1,000,000 page views |
| Premium | €459 / $549 | €389 / $449 | Unlimited seats, 50 projects, 2,000,000 page views |
| Enterprise | Not published | Not published | Custom limits, SSO and SAML, 99.9% uptime SLA |
The page shows euros by default and also carries US dollar prices. Yearly is the per-month figure when billed annually.
What changes the bill
| Item | What Usersnap publishes |
|---|---|
| Extra seat on Starter | No per-seat price is published; more than 2 seats means Growth |
| People sending feedback | Do not need a seat |
| Free plan | None |
| Free trial | Yes, no credit card needed. The page does not state its length |
| Discount | 30% for NGOs and educational institutions |
What a team of 3, 7 or 20 pays
Worked from the monthly-billing prices above, taking the cheapest published route for each team size. Clients and other outside reviewers are not counted, because Usersnap does not charge for them.
| Team | Usersnap, per month | How | Layerdock, per month |
|---|---|---|---|
| 3 people | €129 ($159) | Starter stops at 2 seats, so Growth | $0 on Free (owner + 2 teammates, 2 docks, 35 comments a month) or $19 on Pro |
| 7 people | €129 ($159) | Growth has unlimited seats | $19 on Pro (7 team members, 5 docks) |
| 20 people | €129 ($159) | Growth, as long as 10 projects is enough | $69 on Agency (20 team members, unlimited docks) |
Layerdock is priced per workspace with unlimited reviewers. Its plans cap docks (one dock is one site), not only people: Free has 2, Pro has 5 and Agency is unlimited. The full ladder is on the Layerdock pricing page.
Which plan each feature starts on
| Feature | Starts on |
|---|---|
| Browser console and network error capture | All plans |
| Jira, Slack, Teams, Asana and other integrations | All plans |
| Data export, guest portal, public roadmap sharing | Professional (€219) and up |
| Custom branding (remove the Usersnap logo) | Premium (€459) and up |
| Webhooks, REST API, mobile SDK | Premium and up |
| SSO and SAML | Enterprise only |
What to watch for
- The step from 2 seats to 3 is €49 to €129 a month.
- Plans are also capped by projects and page views, so an agency with more than 10 client sites needs Professional.
- The Professional and Premium cards say “Unlimited seats” while their tooltips mention 20 and 50 team members; ask Usersnap which applies before buying.
When Usersnap is the better buy
Usersnap is the better buy for a product team collecting feedback from its own users at scale, with surveys and announcements, where one price for unlimited seats suits a large company.
For the feature-by-feature view, see Layerdock vs Usersnap. If you are comparing more than two tools, Usersnap alternatives ranks the realistic options by price.
Common questions
How much does Usersnap cost?
Starter is €49 a month ($59) for 2 seats. Growth is €129 ($159), Professional €219 ($259) and Premium €459 ($549), each with unlimited seats. Yearly billing is cheaper.
Does Usersnap have a free plan?
No. Usersnap offers a free trial with no credit card, but no permanent free plan.
How many users does Usersnap Starter include?
Two seats and two projects. Growth is the first plan with unlimited seats.
Is Usersnap priced in euros or dollars?
Both. The pricing page shows euros by default and also lists US dollar prices, for example €49 or $59 a month for Starter.
Review the live site, with nothing to install
Paste a URL, share the link, and your client pins comments on the real page. Plans start free.
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Spotted a price that has changed? Tell us at hey@layerdock.io and we will re-read the vendor’s page and correct it.